Archive for the ‘internet bullying’ Category

The Australia Business Review shows you how to rebuild a damaged brand online

Tuesday, September 24th, 2013

Brands can be badmouthed, bullied, beaten up and bruised by anyone online but there are ways to fight back and repair the damage.

Photo credit; Joshin Yamada on Flickr

Photo credit; Joshin Yamada on Flickr

The Australia Business Review recommends that you:

Apologize if the problem has been caused by your actions or those of your staff and put it on your social networks, your website and anywhere else your customers can see it. Make it honest and straightforward.

Remove negative remarks if possible, even if that means having to hire a lawyer to help you remove them from other sites. Remove the ones that you have control over.

Drown the negativity with SEO by burying them with SEO campaigns until they don’t show up on Google’s search results until the 10th page (most people don’t dig this far back into search results).

Re-Direct attention away from the negativity by doing something positive and promoting it, like holding a contest or donating to charity.

To read more on this story, click here.

You have been served – by Facebook!

Thursday, October 21st, 2010

Police in Victoria used non-traditional means (where traditional means had otherwise not been a success) to serve a man with court papers via Facebook, reports Sydney Morning Herald today.

A local magistrate allowed the service of the court documents by Facebook, then Senior Constable Walton read out the court order in private messages. After the final message was sent, Victorian Police were able to contact the man who confirmed he had received the messages.

The end result was that the woman who was being harassed by this man, was able to get a desired outcome by being able to serve him with these documents, although Facebook itself was of no assistance to the Police.

Internet bullying, stalking and intimidation are taken very seriously. ‘In this instance we were able to deliver justice through the same medium as the crime committed’ says Senior Constable Walton.