If you sell products online to Australian customers, you have to meet certain product safety requirements under Australian Consumer Law.
To help you with this, the Australian Competition and Consumer Commission (ACCC) has written a guide for businesses that outlines the steps you can take to meet safety requirements in your business. It also provides great tips for selling online, including:
- use good quality photos of your products
- give clear product descriptions and instructions for use
- provide an age-grading on children’s products
- check Australian safety standards and bans before listing a product for sale on your website.
Meeting the ACCC standards helps you to avoid:
- the costs of recalling unsafe products
- damaging your reputation
- exposing your business to legal action or formal complaints
- losing customers.
Download the Consumer product safety online guide now from the ACCC website.
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Tags: Australia, Australian Competition and Consumer Commission, business, online, safety