Archive for the ‘technology’ Category

Australia’s top entrepreneurs share the best piece of business advice they’ve ever received

Friday, November 1st, 2013
Photo credit; Laughlin Elkind on Flickr

Photo credit; Laughlin Elkind on Flickr

Australia’s greatest entrepreneurs recently shared the best piece of business advice they’ve ever received with StartUpSmart.com. Here is the rundown.

1. Michael Fox – co-founder of Shoes of PreyKeep focused on one core product

His favourite piece of advice came from investors Mike Cannon-Brookes, (of Atlassian), and David Cunningham: “Keep focused on the one core product; don’t try to do more until you’ve nailed that.”

2. Dean Taylor – owner of online wine selling site Cracka Wines – Always have a back-up plan

His favourite piece of advice is a crucial one for business owners, who always need to be prepared with a back-up plan.

Never walk into a room that you can’t walk out of,” he says.

“The person who said it to me was Brett Chenoweth, an old friend and the former CEO of APN. He swears by it,” Taylor says.

3. Mick Liubinskas — Pollenizer founder – Run the numbers

When Liubinskas enjoyed a short stint at IBM, he met a friend — Kurt Bilderback — who told him to “always run the numbers”.

“Mick, you’ve got to run the numbers. Always. Not to get answers, but to know what the questions should be.”

4. Gabby LeibovichThe difference between success and failure

Leibovich said his favourite piece of advice was actually something he received just a couple of weeks ago from retail entrepreneur Joe Segal:“The problem with people is not that they aim too high and fail, but that they aim too low and succeed.”

5. Gary Ng — manager of E-Web Marketing, a digital agency which has won several BRW “Best Place to Work” awards — Get rid of the rules

His favourite piece of advice was provided to him by his mentor, Anthony Robbins: “The more rules you have about how people have to be, how life has to be for you to be happy, the less happy you’re going to be.”

6. Bruce Billson — Australia’s Small Business Minister — Get to work

His favourite piece of advice actually comes from Jason Gehrke, franchising expert: “For every $1000 you plan to invest in your business spend an hour of due diligence, planning and working out how you can profitably engage your customers.”

 7. Dave Slutzkin — head of website marketplace Flippa –  Listen to your customers

His favourite is a mantra for good customer service — although he can’t quite remember who told him the proverb.

“Customers have your best ideas,” he says.

8. John Winning — head of Appliances Online — Control the supply chain

Winning’s favourite piece of business advice actually comes from his grandfather:

“You can’t control what you sell something for; all you can control is what you buy something for. The market controls the sell price, so the only thing you can control is the supplier relationship and this will help you remain competitive.”

9. Andre Eikmeier — Co-founder of Vinomofo — Be careful what you spend money on

His favourite piece of advice comes from his “biggest inspiration”, entrepreneur Seth Godin.

“Don’t spend your resources on ‘customer acquisition’,” he says.

10. Tristan White — Founder of aged healthcare business The Physio Co. — Don’t try to do too much at once

His best piece of advice comes from George Nadaff, the founder of the American fast food chain Boston Market: “You can’t sit on two toilets.”

11. Naomi Simson — Head of ‘experiences’ retailer RedBalloon — It’s in your control

This proverb comes from a colleague who attended a presentation.

“If it’s meant to be, it’s up to me,” she says.

12. Jacqueline Arias — Founder of Republica Coffee — Your products aren’t special

Her favourite piece of advice comes from Carolyn Cresswell, who founded Carman’s — one of Australia’s other food-based success stories.

“Stop believing that your products are special, and start playing the very best game you can play.”

13. Dean Ramler — Founder of online furniture business Milan Direct — Details matter

His best piece of advice comes from his grandfather, who also worked in the furniture trade.

There is no such thing as a detail too minor!”

To read more about this story, click here.

Huffington Post blogger shares insight into online business and why yours might be failing

Wednesday, October 23rd, 2013
Photo credit; Dnikolos on Flickr

Photo credit; Dnikolos on Flickr

Huffington Post blogger Don Dodds shares these six reasons why your online enterprise might be a little underwhelming.

#1) You targeted the wrong niche — or you didn’t target a niche at all.

Prior to starting your business, you need to answer these questions:

  • Is there a demand for my idea?
  • How much competition is there for my product or service?
  • Who are my top competitors?
  • Do I stand a realistic chance of outranking them (particularly in the organic search results)?
  • Where is the industry headed?
  • Is my product or service gaining momentum or is it on a downward trend?

Dodds says after you’ve investigated these questions you might need to reevaluate your business idea.

#2) You don’t have a clear business model for your website.

While it seems like common sense to begin your business with a clear business model in mind, Dodd says many new online business owners start with a vague idea at best when it comes to monetizing their website, but they need to be much more focussed.

Aside from selling advertising through Google’s AdSense program, you could consider offering an informational product such as an e-book if you’re running an information site, or you could also charge a fee for premium subscribers to your content.

#3) You’re trying to do too many things at once.

Focus on one or two important tasks per day.

Next, combat distractions by eliminating information overload like excessive e-mail subscriptions. Dodd says not to fall into the trap of spending many hours of your day consuming blog posts, e-books, and emails about how to improve your online business, but, instead, to get out there and work on your business, one step at a time.

#4) You’re being a control freak.

Dodd says not to be afraid to outsource things like website design, logo creation, and content development if you’re unfamiliar with them to help save you time (to work on other areas of your business) and make sure your website looks professional.

#5) You’re not sure how to market your product or service.

As an online business owner, Dodd says, you have two options when it comes to marketing your business: Learn the tricks of the trade yourself, or hire an expert SEO or social media consultant to do the job for you. Just make sure it gets done properly, and remember time is your most valuable asset.

If you want to learn how to do it yourself, begin with a broad overview of the various advertising and marketing techniques that are specific to the Internet like pay-per-click, social media, press releases, blogging, and search engine optimization (SEO). Educate yourself on each of these and find out which strategies work best for your own business by testing. Get help with some vital factors for SEO planning.

Finally, know that simply having the pillars of a smart marketing strategy in place is not enough. You have to measure your progress and continue to make refinements. You can quickly get started on this task by signing up for an account with Google Analytics.

#6) You bought into the get-rich-quick dream.

The greatest barrier to online success is unrealistic expectations. Unfortunately, this has become an epidemic due to get-rich-quick schemes promoted by a handful of Internet marketing gurus. It’s tempting to get caught up in the hype, but don’t. The best defense against this kind of toxic thinking is to avoid any kind of system that promises easy riches. Instead, focus on the steady growth of your company.

To read more on this story, click here.

Rural Australian businesses missing out on online opportunties, AgriFood Skills Australia aims to change that

Monday, October 21st, 2013
Photo credit; Richard Taylor on Flickr

Photo credit; Richard Taylor on Flickr

According to Tim Gentle, who has been developing web marketing strategies for ten years, nearly all country based businesses have a reason for not having an online presence.

Some of the excuses he’s run into include:

  • online is what kids do
  • the internet speed where I do business is too slow
  • my clients are local I don’t need to be on the web.

“You don’t have to be scared of it,” Gentle says. “It’s a lot of fun.”

“I had a gentleman who couldn’t even download a photo from his camera” he recalls. “Now he’s putting up YouTube videos onto his online store, and getting his wife to demonstrate things in his shop.”

Running a business is about being competitive, and Gentle suggests if you don’t have an online presence, you will be lagging behind.

And while internet speeds is definitely an issue, new infrastructures will change this and it’s important to be set to go straight away.

AgriFood Skills Australia will be hosting different courses in different communities in the next three months with Federal Government support.

To read more on this story, click here.

WooCommerce presents Zapier integration

Friday, October 4th, 2013
Photo credit; Newtown grafitti on Flickr

Photo credit; Newtown grafitti on Flickr

Last month, WooCommerce announced that it had officially integrated the platform with Zapier, a service that makes automated updates for you.

The WooCommerce Zapier extension includes triggers that can be set up to send new (paid) orders to Zapier or when an order changes status. From there, you have many possibilities for automation.

The combination of a trigger and an action, on Zapier, is referred to as a “Zap”. Each time a zap is triggered, this is referred to as a “Task”.

Here is an example of some of the things you can do with Zapier in WooCommerce:

  • Create a new Xero invoice for new WooCommerce orders.
  • Create a new Contact in Xero when WooCommerce orders are paid for.
  • Create a new Freshbooks Client from a new WooCommerce Order.
  • Add a new row to a Google Docs spreadsheet when a WooCommerce New Order is received and paid for.
  • Send a notification email via your Gmail service when a WooCommerce New Order is received.
  • Send an email notification when a WooCommerce order changes status. Combine this with a custom filter if you want to limit the email to a specific status, for example, when an order status changes to refunded
  • Add a Highrise Comment when a WooCommerce Order changes status
  • Adds your paying WooCommerce customers to your MailChimp mailing list
  • WooCommerce New Order to Campaign Monitor List
  • Append a new line to a CSV file in a Drobpox folder when WooCommerce New Orders are received.
  • Send your customer an SMS notification whenever their order’s status changes.
  • Send your customer an SMS notification when their order has been received and paid for.
  • Create a ZenDesk ticket when a WooCommerce order changes status. Use this Zap with a custom filter to customise it for a specific status – for example, when an order changes status to refunded.

To read more about this story, click here.

Myer department stores predict online profit next year

Wednesday, October 2nd, 2013

Upscale Australian department store Myer is predicting that it will turn a profit from online sales for the first time in 2014, as it simultaneously revealed that its annual net profit fell by 9%.

Myer chief executive Bernie Brookes blamed generous penalty rates and wage costs under Labor’s Fair Work Act for a $10-$11 million negative impact on its $127.2 million profit.

He said he would consult the new coalition government about changing the act.

Photo credit; Matt Trostle on Flickr

Photo credit; Matt Trostle on Flickr

“We’re hoping that in dialogue with the government we’re given the opportunity to express that we think stopping increases coming in is important,” he told reporters.

Brookes also cited the ability of overseas online retailers to escape 10 per cent GST on products was also an unfair “free kick” damaging local retailers who were Australia’s biggest private employers.

“We’re certainly hoping that Mr Abbott and his team have a big set of ears to what very much needs to change,” he said.

After growing profit in the first half, Myer’s costs blew out in the second half with the cost of doing business increasing 3.1 per cent to $1.01 billion of the year to July 27.

Those costs are expected to increase another 4-5% this fiscal year, with money pumped into online initiatives, new stores and refurbishments.

However, Brookes conceded that is likely to mean profit falls again in the current first half.

But online sales revenue should hit $50 million this year, making the business profitable, Mr Brookes said, before profit grows again in 2014/15 as the benefits of the current spending emerge.

To read more on this story, click here.

Brisbane businessman turns disaster into dollars

Monday, September 30th, 2013

Brisbane businessman Michael French turned the raging floods in that city in 2011 into a successful online business by filling a niche that so many people don’t know they need until it’s too late.

Photo credit; johndal on Flickr

Photo credit; johndal on Flickr

While he watched flood waters near his home, French worried about the state of his office, which held his digital marketing company only a few kilometres away. That’s when the idea for his Bizeo app hit him.

Essentially a dashboard app, Bizeo monitors all available data from servers to engines on key machinery, to temperature to exchange rates and social media for a business that is experiencing an emergency like a flood.

“Business owners spend a lot of their time running around checking on things, but this does it for them, and gives them a single indicator that everything is alright,” French says. “Bizeo monitors the status and data across your whole enterprise, and watches everything at once.”

As many Brisbane businesses struggled in the aftermath of the floods, French realized he could add even more functionality to the app.

“Our cashflow was struggling as our debtors blew out and our sales pipeline struggled as many Brisbane groups went under,” French says. “Bizeo now plugs into your CRM, accounting and social media systems.”

Bizeo received a $200,000 grant from Commercialisation Australia last year and French used those funds to hire a business development manager, and file for intellectual property protections such as trademarks and patents and is currently working with clients in Brisbane, Sydney, Melbourne, Mexico and London.

To read more on this story, click here.

Tips for starting your startup

Tuesday, September 10th, 2013

A recent report shows that Australia now leads the world in the pace of online business start-ups. Internet start-ups have increased 200% from 2010 and 2012, four times the pace in the United States and Britain.

With so many new startups popping up, Dynamic Business has released a set of tips for Australians who want to get in on all the startup action:

Manage your time. Whether you’re an early riser or prefer burning the midnight oil, find what works best for you. Running a store can require a lot of time and energy, but it’s important to separate your stress. Don’t let the worries of one job impact another and develop (and stick to) a routine that maximises productivity.

Think easy. Great designs are nice, but if your online store isn’t intuitive for customers, all bets are off. Re-evaluate the functionality of your homepage and make sure customers can get to where they’re trying to go.

Focus on quality. Use high-resolution product images and take the time to write detailed product descriptions from a customer’s perspective. If you want customers to spend the time reading it, spend the time writing it!

Try new forms of marketing. One of the most critical aspects for any online store is marketing, but it can be costly. Content marketing, such as blogging, is a great, low-cost alternative and offers small businesses a big bang for your buck.

Find your inspiration. Ultimately, success often boils down to having the passion and drive to keep things running through the highs and lows. When the going gets tough, remember what inspired you to start your own business. If you’re doing something you love, your passion will shine through and motivate to push on.

To read more on this story, click here.

Australian businesses continue to outsource online services

Thursday, August 29th, 2013

Australian businesses, much like the rest of the world, have found that outsourcing many activities that can be done online is turning out to be quite lucrative for business.

Global freelancing company oDesk says Australian enterprises are increasingly outsourcing tasks online as the company passes $US1 billion worth of projects.

Matt Cooper, vice president of enterprise and international at oDesk, told StartupSmart blog that passing the project work milestone is a sign that outsourcing work online has entered the mainstream.

“It’s a big thing for us to break that one billion barrier milestone, but the bigger story is that online work is officially out of beta,” Cooper says. “It’s very early still, but it’s a nice recognition that this is really starting to break into the mainstream.”

The figures released by oDesk show Australians have been outsourcing both technical and non-technical tasks over the last two years.

“This is driven by the huge demand for technical talent. I’m in San Francisco but everywhere you go you see articles about the Australian tech talent shortage,” Cooper says.

Outsourcing growth by the numbers:

  • Game development – outsourcing has grown by 437%
  • Engineering and technical design – outsourcing has grown by 276%
  • Mobile app development – outsourcing has grown by 258%
  • Human resources – outsourcing has grown by 227%
  • Payroll and recruiting – outsourcing has grown by 227%
  • legal – outsourcing has grown by 267%.

“The growth in Australians outsourcing legal was an interesting one for us,” Cooper says. “As more and more companies look to grow internationally, they need legal support and talent in a range of countries.”

Cooper says the growth across non-technical tasks in Australia is part of a worldwide trend.

“It’s indicative of a broader trend that online work is no longer tech. When you look at our business in 2008 and 2009, it was almost entirely technical work, but we’ve seen rapid expansion into legal, finance, writing and translations,” Cooper says.

To read more on this story, click here.

Australian Business Review gives step by step tutuorial for using LinkedIn to promote your small business

Monday, August 26th, 2013

The Australian Business Review has published a comprehensive strategy to using LinkedIn to market your small business using the social networking platform.

Currently available in 44 countries and 17 languages LinkedIn remains a relevant platform the world over, the publications says.

To read more on this story and see the Australian Business Review’s tutorial for using LinkedIn to market your business, click here.

Google announces Australia’s most web savvy towns

Friday, August 16th, 2013

Google yesterday announced Australia’s most web-savvy towns with its second eTown Awards, celebrating cities and regions whose small businesses make the best use of the web to connect with customers and grow.

Australia’s winning eTowns by state and territory are:

  • Cockburn, WA
  • Darwin, NT
  • Holdfast Bay, SA
  • Launceston, Tasmania
  • North Sydney, NSW
  • Port Phillip, Vic
  • South Canberra, ACT
  • Sunshine Coast, Qld

Claire Hatton, Head of Local Business, Google Australia, told Dynamic Business that business operators who successfully integrate digital strategies are simply more competitive.

“We see through our research that small businesses that actually use digital are more successful — they grow revenue and employ more people,” Hatton said. “This web advantage also extends to towns and regions which need no longer rely on a single local resource or industry to prosper. A town’s real assets are now their small businesses owners and employees,” Hatton said.

The link between digital engagement and commercial success has been firmly established, and a recent report by Deloitte Access Economics published in April this year found that Australian small businesses with high digital engagement are twice as likely to be growing revenue, and earn twice as much revenue per employee. They are also four times more likely to be hiring additional staff.

“The location of your shop front or size of your workforce doesn’t matter online. Every business has the opportunity to engage customers and grow,” Hatton said. “Whether you’re a boutique hotel, beautician or surf school, if you’re not online you’re missing out on a direct line to thousands of potential customers.”

To read more on this story, click here.