Archive for the ‘selling online’ Category

Huffington Post blogger shares insight into online business and why yours might be failing

Wednesday, October 23rd, 2013
Photo credit; Dnikolos on Flickr

Photo credit; Dnikolos on Flickr

Huffington Post blogger Don Dodds shares these six reasons why your online enterprise might be a little underwhelming.

#1) You targeted the wrong niche — or you didn’t target a niche at all.

Prior to starting your business, you need to answer these questions:

  • Is there a demand for my idea?
  • How much competition is there for my product or service?
  • Who are my top competitors?
  • Do I stand a realistic chance of outranking them (particularly in the organic search results)?
  • Where is the industry headed?
  • Is my product or service gaining momentum or is it on a downward trend?

Dodds says after you’ve investigated these questions you might need to reevaluate your business idea.

#2) You don’t have a clear business model for your website.

While it seems like common sense to begin your business with a clear business model in mind, Dodd says many new online business owners start with a vague idea at best when it comes to monetizing their website, but they need to be much more focussed.

Aside from selling advertising through Google’s AdSense program, you could consider offering an informational product such as an e-book if you’re running an information site, or you could also charge a fee for premium subscribers to your content.

#3) You’re trying to do too many things at once.

Focus on one or two important tasks per day.

Next, combat distractions by eliminating information overload like excessive e-mail subscriptions. Dodd says not to fall into the trap of spending many hours of your day consuming blog posts, e-books, and emails about how to improve your online business, but, instead, to get out there and work on your business, one step at a time.

#4) You’re being a control freak.

Dodd says not to be afraid to outsource things like website design, logo creation, and content development if you’re unfamiliar with them to help save you time (to work on other areas of your business) and make sure your website looks professional.

#5) You’re not sure how to market your product or service.

As an online business owner, Dodd says, you have two options when it comes to marketing your business: Learn the tricks of the trade yourself, or hire an expert SEO or social media consultant to do the job for you. Just make sure it gets done properly, and remember time is your most valuable asset.

If you want to learn how to do it yourself, begin with a broad overview of the various advertising and marketing techniques that are specific to the Internet like pay-per-click, social media, press releases, blogging, and search engine optimization (SEO). Educate yourself on each of these and find out which strategies work best for your own business by testing. Get help with some vital factors for SEO planning.

Finally, know that simply having the pillars of a smart marketing strategy in place is not enough. You have to measure your progress and continue to make refinements. You can quickly get started on this task by signing up for an account with Google Analytics.

#6) You bought into the get-rich-quick dream.

The greatest barrier to online success is unrealistic expectations. Unfortunately, this has become an epidemic due to get-rich-quick schemes promoted by a handful of Internet marketing gurus. It’s tempting to get caught up in the hype, but don’t. The best defense against this kind of toxic thinking is to avoid any kind of system that promises easy riches. Instead, focus on the steady growth of your company.

To read more on this story, click here.

Rural Australian businesses missing out on online opportunties, AgriFood Skills Australia aims to change that

Monday, October 21st, 2013
Photo credit; Richard Taylor on Flickr

Photo credit; Richard Taylor on Flickr

According to Tim Gentle, who has been developing web marketing strategies for ten years, nearly all country based businesses have a reason for not having an online presence.

Some of the excuses he’s run into include:

  • online is what kids do
  • the internet speed where I do business is too slow
  • my clients are local I don’t need to be on the web.

“You don’t have to be scared of it,” Gentle says. “It’s a lot of fun.”

“I had a gentleman who couldn’t even download a photo from his camera” he recalls. “Now he’s putting up YouTube videos onto his online store, and getting his wife to demonstrate things in his shop.”

Running a business is about being competitive, and Gentle suggests if you don’t have an online presence, you will be lagging behind.

And while internet speeds is definitely an issue, new infrastructures will change this and it’s important to be set to go straight away.

AgriFood Skills Australia will be hosting different courses in different communities in the next three months with Federal Government support.

To read more on this story, click here.

Small and medium businesses in Australia face cyber attack threat

Friday, October 18th, 2013
Photo credit; Mathieu Plourde on Flickr

Photo credit; Mathieu Plourde on Flickr

Cyber attacks hit 75% of small and medium sized businesses (SMB) last year, according to online security company McAfee, which says Australian businesses have been under concerted attacks online.

“There is a real imperative to better understand how to keep business assets safe — from data to devices, email and web,” says McAfee’s SMB Manager for Asia Pacific, Robbie Upcroft.

In its May State of Cybersecurity in Australian SMBs report, McAfee warned that almost half of SMBs in Australia had experienced a targeted attack in the past 12 months (44.5 per cent) with one in five (21 per cent) of this number experiencing three or more attacks.

And, in a worrying sign, McAfee found that just under half (46 per cent) of Australian SMBs indicated they had experienced security breach or data loss “by deliberate sabotage from current or ex-employees in the last year.”

To read more about this story, click here.

OPMC announces free Freshbooks plugin for WooCommerce sites

Thursday, October 17th, 2013

press-freshbooks-logo OPMC has created the Freshbooks Daily Billing Stats Lite plugin and is giving it away for free.

Freshbooks users can easily keep up to date with their invoicing with the quick snapshot reports generated by this plugin. It allows users to send a report to an email address they specify that shows them the amount invoiced via Freshbooks for the current week, and for the previous week.

The figures are broken down into daily totals.

All you need to use the Freshbooks Daily Billing Stats Lite plugin is a Freshbooks account and an authentication token.

To download the Freshbooks Daily Billing Stats Lite plugin, click here.

Learn the ins and outs of using Facebook and Twitter for your business

Wednesday, October 16th, 2013

The Australia Business Review has posted a short guide to Facebook and Twitter, the two social media behemoths.

Photo credit; Jason A. Howie on Flickr

Photo credit; Jason A. Howie on Flickr

The guide notes that interaction on Facebook is more personal than on some social sites which is a great tool for engaging audiences.

Facebook allows you to post videos, long updates, run campaigns and events, plus pay for promotion. Advertising on the site is easy because all you need to do is plug in the amount of money you’d like to spend on ad placement per day and Facebook handles the rest.

People that like a business page can send messages with questions, or post on the timeline of the page and even negative comments can be addressed in a way that allows others to see you care about customers.

Using Twitter, on the other hand, is good for a business because thousands of people can share your message in an instant. Interaction is similar to instant messaging, only with a potential audience of thousands or more.

As with Facebook, Twitter can be a place where customer service is showcased, but it must be done within Twitter’s 140 character limit.

Using Twitter and Facebook together is often the best choice for business, the guide says.

To read more on this story, click here.

 

Napa Valley girls move to Sydney to start online fashion boutique

Monday, October 14th, 2013
Photo credit; Naomi King on Flickr

Photo credit; Naomi King on Flickr

In a reversal of sorts, two women who hail from Napa Valley in California made the move to Sydney to open an online fashion boutique.

While Silicon Valley might seem like the obvious choice for the women, Tessa Mini and Natalia Nowak, moved to Australia instead and were inspired by what they consider Australian women’s fashion consciousness to create Passionista Boutique, run out of their Sydney apartment.

“We package everything, we write all the slips, it’s our baby,” Mini said.

“At first we couldn’t afford a model,” she recalled, so Mini and Nowak modeled the clothing themselves. “I did the entire website myself,” Mini said, and “we do all digital marketing mainly from Instagram and Facebook.”

“We get a steady flow — about five orders a week,” Mini said. Their goal is to grow the business, selling closer to 20 items a week, she said.

Passionista sells a range of clothing including jackets, dresses, tops and accessories. Prices range from $25 to $65 in U.S. dollars. The business ships internationally.

To read more on this story, click here.

Australian online retailers more likely to hire staff in the next year

Friday, October 11th, 2013
Photo credit; Ben Tesch on Flickr

Photo credit; Ben Tesch on Flickr

Online retailers in Australia are more likely to hire staff than traditional bricks and mortar store owners, a Roy Morgan survey shows.

The survey reveals that 16% of online businesses are expecting to increase their staff in the next year compared to just 9% of physical store-based owners.

“With just over half of the Australian population now purchasing online it is not surprising that online retailers are much more likely than bricks and mortar retailers to be planning to increase employee numbers over the next 12 months,” Roy Morgan’s Norman Morris said.

Market researcher Roy Morgan surveyed more than 6,900 Australian businesses in the six months to the end of July for the survey.

Online sales make up 10 per cent of Australian consumer sales, but that figure is growing.

To read more about this story, click here.

Viagogo launches in Australia

Wednesday, October 9th, 2013

Swiss ticket reselling marketplace Viagogo has officially launched in Australia after running a nine month beta program in the country.

Photo credit; Bev Sykes on Flickr

Photo credit; Bev Sykes on Flickr

Originally launched in Switzerland in 2006, the firm specialises in the resale and distribution of tickets for events. It aims to serve as a fair and secure marketplace solely for tickets, stealing traction away from more general e-commerce sites like eBay and Gumtree.

Founder and CEO of Viagogo, Eric Baker said the company had always aimed to launch in Australia and it even registered a Facebook page called ‘Viagogo Australia’ back in December 2010.

“We want to ultimately be global, we want to be everywhere. If and when people colonise the moon, we want to be on the moon,” Mr Baker told Technology Spectator.

“If there were an opportunity for us to register a Facebook lunar page now, we should probably be looking into that,” he said.

To read more about this story, click here.

WooCommerce presents Zapier integration

Friday, October 4th, 2013
Photo credit; Newtown grafitti on Flickr

Photo credit; Newtown grafitti on Flickr

Last month, WooCommerce announced that it had officially integrated the platform with Zapier, a service that makes automated updates for you.

The WooCommerce Zapier extension includes triggers that can be set up to send new (paid) orders to Zapier or when an order changes status. From there, you have many possibilities for automation.

The combination of a trigger and an action, on Zapier, is referred to as a “Zap”. Each time a zap is triggered, this is referred to as a “Task”.

Here is an example of some of the things you can do with Zapier in WooCommerce:

  • Create a new Xero invoice for new WooCommerce orders.
  • Create a new Contact in Xero when WooCommerce orders are paid for.
  • Create a new Freshbooks Client from a new WooCommerce Order.
  • Add a new row to a Google Docs spreadsheet when a WooCommerce New Order is received and paid for.
  • Send a notification email via your Gmail service when a WooCommerce New Order is received.
  • Send an email notification when a WooCommerce order changes status. Combine this with a custom filter if you want to limit the email to a specific status, for example, when an order status changes to refunded
  • Add a Highrise Comment when a WooCommerce Order changes status
  • Adds your paying WooCommerce customers to your MailChimp mailing list
  • WooCommerce New Order to Campaign Monitor List
  • Append a new line to a CSV file in a Drobpox folder when WooCommerce New Orders are received.
  • Send your customer an SMS notification whenever their order’s status changes.
  • Send your customer an SMS notification when their order has been received and paid for.
  • Create a ZenDesk ticket when a WooCommerce order changes status. Use this Zap with a custom filter to customise it for a specific status – for example, when an order changes status to refunded.

To read more about this story, click here.

Myer department stores predict online profit next year

Wednesday, October 2nd, 2013

Upscale Australian department store Myer is predicting that it will turn a profit from online sales for the first time in 2014, as it simultaneously revealed that its annual net profit fell by 9%.

Myer chief executive Bernie Brookes blamed generous penalty rates and wage costs under Labor’s Fair Work Act for a $10-$11 million negative impact on its $127.2 million profit.

He said he would consult the new coalition government about changing the act.

Photo credit; Matt Trostle on Flickr

Photo credit; Matt Trostle on Flickr

“We’re hoping that in dialogue with the government we’re given the opportunity to express that we think stopping increases coming in is important,” he told reporters.

Brookes also cited the ability of overseas online retailers to escape 10 per cent GST on products was also an unfair “free kick” damaging local retailers who were Australia’s biggest private employers.

“We’re certainly hoping that Mr Abbott and his team have a big set of ears to what very much needs to change,” he said.

After growing profit in the first half, Myer’s costs blew out in the second half with the cost of doing business increasing 3.1 per cent to $1.01 billion of the year to July 27.

Those costs are expected to increase another 4-5% this fiscal year, with money pumped into online initiatives, new stores and refurbishments.

However, Brookes conceded that is likely to mean profit falls again in the current first half.

But online sales revenue should hit $50 million this year, making the business profitable, Mr Brookes said, before profit grows again in 2014/15 as the benefits of the current spending emerge.

To read more on this story, click here.