Archive for the ‘online stores’ Category

Well-known online entrepreneur shares 10 signs that an internet company will fail

Monday, October 28th, 2013
Photo credit; Nima Badiey on Flickr

Photo credit; Nima Badiey on Flickr

Australian internet entrepreneur Fred Schebesta,  who founded online comparison website finder.com.au and is also a StartupSmart mentor, has put together a list of the signs he says show that an internet company is likely to fail.

Here are Schebesta’s 10 indicators that an internet company is set for failure:

1. The owner expects it to go viral

“The most successful viral campaigns out there are for brands that have already established themselves in the market and have an existing following. Viral campaigns drive brand awareness not sales and should support a core marketing strategy, not the other way round.”

2. The chosen idea adds to an already ‘successful’ core product

“A product that adds value to another successful idea can thrive in the beginning however, when the existing product fails or its owner decides that they can create that add-on even better, this business becomes redundant.”

3. The product is good but could easily operate as a free service

“I’ve watched entrepreneurs crumble as larger businesses swoop in and offer a similar service for free. Remarkably I’ve also watched as others try to establish a paid service when it’s already available at no cost to the consumer! It’s not a good idea if money can’t be made from it.”

4. It’s a faceless business

“Brands that are non-personable scream out to customers that they’re money-making schemes. Customers need someone to talk to when things go wrong, otherwise frustrations can kill a good reputation.”

5. The owner has picked a business where others continuously fail

“Two words — group buying. Why do businesses keep trying to establish in this dying market, especially when it’s dominated by a handful of larger businesses? Too often I see business owners who are too proud to change an idea or enter a different market, sometimes you just have to go back to the drawing board.”

6. There is no differentiation to well-established competitors

“Think realestate.com.au or Seek.com.au — they operate so well in the market that smaller competitors don’t stand a chance. When an entrepreneur thinks they have a differentiation, they need to question how long it would be before their largest competitor also incorporates this idea.”

7. The business can’t be explained to a 12-year-old

Over-complicated ideas result in users switching off completely. If a 12-year-old doesn’t understand a product then I say don’t bother taking it any further.”

8. It’s for a niche market, not the mass market

“Australia is already a tiny market to operate in and those businesses with a niche idea are narrowing their success even further. When an idea becomes too specific consumers feel alienated and lose interest.”

9. eBay, Google or Facebook are its biggest competitors

“I am flooded with requests each month from the ‘budding’ Mark Zuckerberg. You are not the next social network. That ship has sailed, now we need to move on.”

10. The owner is trying to find new industries or customer problems to solve

“If a product doesn’t solve an obvious problem or make a customer have an ‘Aha!’ moment then it shouldn’t exist. If there are existing solutions to problems that an entrepreneur is trying to compete then they need to innovate in a whole new way to get audiences on board.”

To read more on this story, click here.

Australian entrepreneurs work long hours on their businesses

Friday, October 25th, 2013
Photo credit; Pavel Medzyun on Flickr

Photo credit; Pavel Medzyun on Flickr

SmartCompany’s annual Smart50, the website’s list of the 50 fastest growing companies in Australia, includes some of the hardest working people in the country.

SmartCompany asked some of the many entrepreneurs featured on the list how many hours they put into their businesses and the answers skewed toward long hours.

More than half (52%) of entrepreneurs in the Smart50 for 2013 worked more than 56 hours a week. A full 10% worked more than 70. Three founders said they put more than 75 hours a week into their business.

Ruslan Kogan, founder and CEO of Kogan, told LeadingCompany last year that he hadn’t had a holiday in seven years.

To read more about this story, click here.

Huffington Post blogger shares insight into online business and why yours might be failing

Wednesday, October 23rd, 2013
Photo credit; Dnikolos on Flickr

Photo credit; Dnikolos on Flickr

Huffington Post blogger Don Dodds shares these six reasons why your online enterprise might be a little underwhelming.

#1) You targeted the wrong niche — or you didn’t target a niche at all.

Prior to starting your business, you need to answer these questions:

  • Is there a demand for my idea?
  • How much competition is there for my product or service?
  • Who are my top competitors?
  • Do I stand a realistic chance of outranking them (particularly in the organic search results)?
  • Where is the industry headed?
  • Is my product or service gaining momentum or is it on a downward trend?

Dodds says after you’ve investigated these questions you might need to reevaluate your business idea.

#2) You don’t have a clear business model for your website.

While it seems like common sense to begin your business with a clear business model in mind, Dodd says many new online business owners start with a vague idea at best when it comes to monetizing their website, but they need to be much more focussed.

Aside from selling advertising through Google’s AdSense program, you could consider offering an informational product such as an e-book if you’re running an information site, or you could also charge a fee for premium subscribers to your content.

#3) You’re trying to do too many things at once.

Focus on one or two important tasks per day.

Next, combat distractions by eliminating information overload like excessive e-mail subscriptions. Dodd says not to fall into the trap of spending many hours of your day consuming blog posts, e-books, and emails about how to improve your online business, but, instead, to get out there and work on your business, one step at a time.

#4) You’re being a control freak.

Dodd says not to be afraid to outsource things like website design, logo creation, and content development if you’re unfamiliar with them to help save you time (to work on other areas of your business) and make sure your website looks professional.

#5) You’re not sure how to market your product or service.

As an online business owner, Dodd says, you have two options when it comes to marketing your business: Learn the tricks of the trade yourself, or hire an expert SEO or social media consultant to do the job for you. Just make sure it gets done properly, and remember time is your most valuable asset.

If you want to learn how to do it yourself, begin with a broad overview of the various advertising and marketing techniques that are specific to the Internet like pay-per-click, social media, press releases, blogging, and search engine optimization (SEO). Educate yourself on each of these and find out which strategies work best for your own business by testing. Get help with some vital factors for SEO planning.

Finally, know that simply having the pillars of a smart marketing strategy in place is not enough. You have to measure your progress and continue to make refinements. You can quickly get started on this task by signing up for an account with Google Analytics.

#6) You bought into the get-rich-quick dream.

The greatest barrier to online success is unrealistic expectations. Unfortunately, this has become an epidemic due to get-rich-quick schemes promoted by a handful of Internet marketing gurus. It’s tempting to get caught up in the hype, but don’t. The best defense against this kind of toxic thinking is to avoid any kind of system that promises easy riches. Instead, focus on the steady growth of your company.

To read more on this story, click here.

Rural Australian businesses missing out on online opportunties, AgriFood Skills Australia aims to change that

Monday, October 21st, 2013
Photo credit; Richard Taylor on Flickr

Photo credit; Richard Taylor on Flickr

According to Tim Gentle, who has been developing web marketing strategies for ten years, nearly all country based businesses have a reason for not having an online presence.

Some of the excuses he’s run into include:

  • online is what kids do
  • the internet speed where I do business is too slow
  • my clients are local I don’t need to be on the web.

“You don’t have to be scared of it,” Gentle says. “It’s a lot of fun.”

“I had a gentleman who couldn’t even download a photo from his camera” he recalls. “Now he’s putting up YouTube videos onto his online store, and getting his wife to demonstrate things in his shop.”

Running a business is about being competitive, and Gentle suggests if you don’t have an online presence, you will be lagging behind.

And while internet speeds is definitely an issue, new infrastructures will change this and it’s important to be set to go straight away.

AgriFood Skills Australia will be hosting different courses in different communities in the next three months with Federal Government support.

To read more on this story, click here.

Small and medium businesses in Australia face cyber attack threat

Friday, October 18th, 2013
Photo credit; Mathieu Plourde on Flickr

Photo credit; Mathieu Plourde on Flickr

Cyber attacks hit 75% of small and medium sized businesses (SMB) last year, according to online security company McAfee, which says Australian businesses have been under concerted attacks online.

“There is a real imperative to better understand how to keep business assets safe — from data to devices, email and web,” says McAfee’s SMB Manager for Asia Pacific, Robbie Upcroft.

In its May State of Cybersecurity in Australian SMBs report, McAfee warned that almost half of SMBs in Australia had experienced a targeted attack in the past 12 months (44.5 per cent) with one in five (21 per cent) of this number experiencing three or more attacks.

And, in a worrying sign, McAfee found that just under half (46 per cent) of Australian SMBs indicated they had experienced security breach or data loss “by deliberate sabotage from current or ex-employees in the last year.”

To read more about this story, click here.

OPMC announces free Freshbooks plugin for WooCommerce sites

Thursday, October 17th, 2013

press-freshbooks-logo OPMC has created the Freshbooks Daily Billing Stats Lite plugin and is giving it away for free.

Freshbooks users can easily keep up to date with their invoicing with the quick snapshot reports generated by this plugin. It allows users to send a report to an email address they specify that shows them the amount invoiced via Freshbooks for the current week, and for the previous week.

The figures are broken down into daily totals.

All you need to use the Freshbooks Daily Billing Stats Lite plugin is a Freshbooks account and an authentication token.

To download the Freshbooks Daily Billing Stats Lite plugin, click here.

Learn the ins and outs of using Facebook and Twitter for your business

Wednesday, October 16th, 2013

The Australia Business Review has posted a short guide to Facebook and Twitter, the two social media behemoths.

Photo credit; Jason A. Howie on Flickr

Photo credit; Jason A. Howie on Flickr

The guide notes that interaction on Facebook is more personal than on some social sites which is a great tool for engaging audiences.

Facebook allows you to post videos, long updates, run campaigns and events, plus pay for promotion. Advertising on the site is easy because all you need to do is plug in the amount of money you’d like to spend on ad placement per day and Facebook handles the rest.

People that like a business page can send messages with questions, or post on the timeline of the page and even negative comments can be addressed in a way that allows others to see you care about customers.

Using Twitter, on the other hand, is good for a business because thousands of people can share your message in an instant. Interaction is similar to instant messaging, only with a potential audience of thousands or more.

As with Facebook, Twitter can be a place where customer service is showcased, but it must be done within Twitter’s 140 character limit.

Using Twitter and Facebook together is often the best choice for business, the guide says.

To read more on this story, click here.

 

Napa Valley girls move to Sydney to start online fashion boutique

Monday, October 14th, 2013
Photo credit; Naomi King on Flickr

Photo credit; Naomi King on Flickr

In a reversal of sorts, two women who hail from Napa Valley in California made the move to Sydney to open an online fashion boutique.

While Silicon Valley might seem like the obvious choice for the women, Tessa Mini and Natalia Nowak, moved to Australia instead and were inspired by what they consider Australian women’s fashion consciousness to create Passionista Boutique, run out of their Sydney apartment.

“We package everything, we write all the slips, it’s our baby,” Mini said.

“At first we couldn’t afford a model,” she recalled, so Mini and Nowak modeled the clothing themselves. “I did the entire website myself,” Mini said, and “we do all digital marketing mainly from Instagram and Facebook.”

“We get a steady flow — about five orders a week,” Mini said. Their goal is to grow the business, selling closer to 20 items a week, she said.

Passionista sells a range of clothing including jackets, dresses, tops and accessories. Prices range from $25 to $65 in U.S. dollars. The business ships internationally.

To read more on this story, click here.

Australian online retailers more likely to hire staff in the next year

Friday, October 11th, 2013
Photo credit; Ben Tesch on Flickr

Photo credit; Ben Tesch on Flickr

Online retailers in Australia are more likely to hire staff than traditional bricks and mortar store owners, a Roy Morgan survey shows.

The survey reveals that 16% of online businesses are expecting to increase their staff in the next year compared to just 9% of physical store-based owners.

“With just over half of the Australian population now purchasing online it is not surprising that online retailers are much more likely than bricks and mortar retailers to be planning to increase employee numbers over the next 12 months,” Roy Morgan’s Norman Morris said.

Market researcher Roy Morgan surveyed more than 6,900 Australian businesses in the six months to the end of July for the survey.

Online sales make up 10 per cent of Australian consumer sales, but that figure is growing.

To read more about this story, click here.

WooCommerce presents Zapier integration

Friday, October 4th, 2013
Photo credit; Newtown grafitti on Flickr

Photo credit; Newtown grafitti on Flickr

Last month, WooCommerce announced that it had officially integrated the platform with Zapier, a service that makes automated updates for you.

The WooCommerce Zapier extension includes triggers that can be set up to send new (paid) orders to Zapier or when an order changes status. From there, you have many possibilities for automation.

The combination of a trigger and an action, on Zapier, is referred to as a “Zap”. Each time a zap is triggered, this is referred to as a “Task”.

Here is an example of some of the things you can do with Zapier in WooCommerce:

  • Create a new Xero invoice for new WooCommerce orders.
  • Create a new Contact in Xero when WooCommerce orders are paid for.
  • Create a new Freshbooks Client from a new WooCommerce Order.
  • Add a new row to a Google Docs spreadsheet when a WooCommerce New Order is received and paid for.
  • Send a notification email via your Gmail service when a WooCommerce New Order is received.
  • Send an email notification when a WooCommerce order changes status. Combine this with a custom filter if you want to limit the email to a specific status, for example, when an order status changes to refunded
  • Add a Highrise Comment when a WooCommerce Order changes status
  • Adds your paying WooCommerce customers to your MailChimp mailing list
  • WooCommerce New Order to Campaign Monitor List
  • Append a new line to a CSV file in a Drobpox folder when WooCommerce New Orders are received.
  • Send your customer an SMS notification whenever their order’s status changes.
  • Send your customer an SMS notification when their order has been received and paid for.
  • Create a ZenDesk ticket when a WooCommerce order changes status. Use this Zap with a custom filter to customise it for a specific status – for example, when an order changes status to refunded.

To read more about this story, click here.